Refund Policy

Tatvamaya™ offers carefully prepared digital astrology reports, guides, and related online resources designed to share the wisdom of Sanatana Dharma in a simple and practical way. By purchasing from Tatvamaya™, you agree to the terms of this Refund Policy.​

1. Nature of Products

  • Tatvamaya™ currently offers only digital products and online services such as astrology reports, readings, and downloadable content.​

  • No physical goods are sold, and therefore there is no shipping, return, or physical exchange process.​

2. General No-Refund Policy

  • Since all offerings are digital and often personalized using your birth details and life questions, all successful purchases are generally non-refundable once access is granted or the report is prepared.​

  • Refunds will not be provided for:

    • Change of mind after purchase.​

    • Incorrect understanding or lack of review of product details before buying.​

    • Dissatisfaction based on subjective expectations when the service has been delivered as described.​

3. Exceptional Cases for Refund Eligibility

Refunds may be considered only under specific circumstances, including:

  • Duplicate or accidental multiple payments for the same order.​

  • A confirmed technical issue from Tatvamaya’s side that prevents you from accessing the purchased report or service, and which cannot be resolved within a reasonable time.​

  • The service delivered is materially different from what is clearly described on the website at the time of purchase.​

Any such refund request must be submitted within 7 days from the date of transaction.​

4. Refund Request Process

To request a refund under the above exceptional cases, please email the support team with the following details:​

  • Your full name.​

  • Registered email address used during purchase.​

  • Transaction ID or payment receipt / screenshot.​

  • Clear explanation of the issue and reason for requesting a refund.​

Send your request to: contact@tatvamaya.com.​

5. Review, Approval, and Discretion

  • All refund requests are reviewed on a case-by-case basis to ensure fairness and alignment with this policy.​

  • Tatvamaya™ reserves the sole right to approve or reject any refund request, at its discretion, after examining the facts and usage records.​

6. Refund Method and Timeline

  • If a refund is approved, it will be processed to the original mode of payment used at the time of purchase (for example, the same card or payment gateway).​

  • Depending on your bank or payment provider, it may take approximately 7-10 business days for the refunded amount to reflect in your account.​

7. Modifications to This Policy

  • Tatvamaya™ may update, revise, or modify this Refund Policy from time to time to reflect changes in offerings, legal requirements, or internal processes.​

  • Any changes will become effective immediately upon being posted on this page, and continued use of the website and services after such changes constitutes acceptance of the updated policy.​

8. Contact Information

For any questions, clarifications, or concerns regarding this Refund Policy or your purchase, you may contact:

Website: https://tatvamaya.com

Email: contact@tatvamaya.com​

Tatvamaya™ remains committed to treating every seeker with fairness and respect while maintaining the sanctity and integrity of its digital offerings rooted in Vedic wisdom.

(Last updated: December 2025)