Privacy Policy

1. Who we are

Tatvamaya LLP (“we,” “us,” “our,” or “Company”) operates the website tatvamaya.com (the “Website”). We are committed to protecting your privacy and ensuring transparent data practices. Our mission is to provide high-quality Vedic astrology resources, personalized reports, and spiritual guidance while safeguarding your personal information.

Data Controller / Business Details:
Legal Name: Tatvamaya LLP
Primary Contact Email: contact@tatvamaya.com
Response Time: Usually within 24-48 hours
Website: https://tatvamaya.com
Jurisdiction: India
Service Area: International (customers worldwide)

Tatvamaya™ is a registered trademark. All content on this site is protected by copyright law.

2. Information we collect

We collect information in the following ways:

A. Information You Provide Directly:

Purchase & Contact Form Submission:
When you are interested in purchasing astrology reports, we collect the following information via our contact form:
– Full name
– Email address
– Phone number
– Birth date, time, and place (essential for creating personalized astrology reports)
– Chart preferences and specific spiritual interests
– Any additional information you provide in your message

Newsletter Subscription:
Email address when you subscribe to our mailing list for astrology tips, wisdom articles, and new report announcements

General Contact Inquiries:
Name, email, subject, and message content when you contact us with questions or support requests

B. Information Collected Automatically:

Website Usage:
– IP address
– Browser type and version
– Device information (mobile, tablet, desktop)
– Pages visited and time spent on pages
– Referral source (how you found our website)

Cookies & Tracking:
– Session cookies for website functionality
– Analytics cookies (Google Analytics) to understand user behavior and improve the Website
– Functionality cookies to remember your preferences

C. Third-Party Data:

Payment processors may share limited transaction status information with us (success/failure rates, but not financial details).

3. Why we collect this information

We collect and process your data based on:

– Contract Performance: To process your report purchase request, collect necessary birth data, and deliver your personalized astrology reports
– Consent: You explicitly provide consent when submitting your information via the contact form and subscribing to communications
– Legitimate Business Interest: To improve our Website, detect fraud, prevent spam, and enhance user experience
– Legal Obligation: To comply with tax, accounting, and applicable data protection laws in India and jurisdictions where users reside
– Spiritual Service Delivery: Your birth data is used exclusively to prepare your personalized reports-it is never sold, rented, or shared with third parties

4. How we use your information

Your data is used for:

1. Generating Personalized Reports: Your birth details (date, time, place) are processed exclusively to create:
– Life Path Reports
– Practical Reports
– Spiritual Reports

2. Service Delivery: Sending your completed report via email and responding to follow-up questions about your report

3. Communication: Email updates about new reports, wisdom articles, spiritual guidance tips, and customer support responses

4. Newsletter: Delivering astrology wisdom and new offering announcements to subscribers

5. Website Improvement: Analyzing website traffic, user engagement patterns, and technical performance via Google Analytics

6. Legal Compliance: Maintaining records for tax and regulatory compliance in India and applicable international jurisdictions

7. Fraud Prevention: Monitoring for suspicious transactions and protecting against unauthorized access

8. Customer Support: Responding to your inquiries, resolving issues, and providing post-purchase assistance

We do NOT:
– Sell, rent, lease, or share your personal data with third parties
– Use your birth data or astrology information for marketing purposes beyond our own communications
– Share your information with unrelated businesses, marketing firms, or data brokers
– Retain payment card details (handled securely by Razorpay)
– Create detailed customer profiles for behavioral tracking

5. Cookies & Tracking

We use cookies for:

– Session Cookies: To maintain website functionality during your visit
– Analytics Cookies: Google Analytics tracks user behavior to improve our site (you can opt-out via Google Analytics opt-out browser extension)
– Functional Cookies: To remember your preferences and settings
– No Retargeting or Behavioral Advertising: We do not use invasive retargeting pixels or behavioral profiling for advertisements

Your Cookie Choices:
– You can disable cookies in your browser settings
– Disabling cookies may limit some Website functionality
– We respect “Do Not Track” browser signals

6. Data retention

We retain your information for the following periods:

Purchased Report Data & Birth Details – Indefinitely – To honor your access to reports and maintain service history

Newsletter Subscribers – Until unsubscribed – To deliver requested content

Contact Form Submissions – 2-3 years – For reference, dispute resolution, and customer service

Payment Records – 7 years – Required by Indian tax & accounting regulations

Website Analytics Data – 26 months – Google Analytics default retention

IP Logs (Security) – 90 days – Fraud prevention and security monitoring

Session Cookies – Until browser closes – Website functionality only

You can request deletion of non-essential data at any time.

7. Your data rights

Depending on your location and applicable laws, you have the right to:

✓ Access: Request a copy of all personal data we hold about you
✓ Correction: Update or correct inaccurate information
✓ Deletion: Request deletion of your data (subject to legal retention requirements)
✓ Withdraw Consent: Unsubscribe from newsletters or opt-out of optional communications

8. Data security

We implement industry-standard security measures:

– Encryption: Payment and sensitive data transmitted via SSL/TLS encryption
– Access Control: Only authorized personnel access personal data
– Secure Hosting: Data stored on secure servers with firewalls and DDoS protection
– Regular Backups: Automated backups prevent data loss
– Security Monitoring: Advanced security plugins monitor for threats 24/7
– Password Protection: Systems protected with strong authentication

Limitations:
No security system is 100% foolproof. While we implement robust protections, we cannot guarantee absolute security against sophisticated attacks. Users are responsible for maintaining email account security.

9. Third-party & embedded content

Our Website may contain:
– Links to external websites (blogs, social media, payment processors)
– Embedded content such as YouTube videos, Instagram posts, and articles

Important: We are NOT responsible for:
– Privacy practices of linked websites
– Content on third-party sites
– Data collection by external services (e.g., YouTube may collect data from embedded videos)

Please review privacy policies of linked sites before sharing your information. When you interact with embedded content, the external provider may collect data about your interaction.

10. Changes to privacy policy

We may update this policy to reflect legal changes, business practices, or new technologies
Changes will be posted on this page with an updated “Last Updated” date
Continued use of the Website after updates constitutes acceptance of changes
Material changes may be announced via email to customers

11. Contact us

For privacy questions, requests, or complaints:
Email: contact@tatvamaya.com
Website: https://tatvamaya.com
Response Time: Usually within 24-48 hours

12. Disclaimer

This Privacy Policy is provided for informational purposes. While we strive for accuracy, Tatvamaya is not a law firm and cannot provide legal advice. For jurisdiction-specific privacy concerns, consult a qualified attorney.

The spiritual guidance and astrology reports provided on this Website are for entertainment and educational purposes only. They should not be considered a substitute for professional medical, financial, legal, or mental health advice.

(Last updated: December 2025)